Shipping & Returns
Free Ground Shipping on Orders $199 or More
We offer free Ground Shipping on all orders of $199 or more (not including tax or discounts).
Ground Shipping
All items that are non-LTL/Truck Freight items will be shipped via Ground Shipping. Shipping Rates vary based on the weight and dimensions of the item.
Truck Freight Shipping
Oversized items that can not be shipped via Ground will be shipped via LTL/Truck Freight at a flat rate per item.
60-Day No-Hassle Returns
If you are not pleased with your purchase, simply return it for a full refund. To return an item, please contact us at (208) 639-1674 or sales@factor55.com and request a return authorization number. When you do so, please have your order number to help expedite the process of your return.
Most merchandise can be returned within 60 days in unused, like-new, 100% saleable condition and in the original manufacturer's packaging. All damage and shortage claims should be made within 60 days of delivery. If damaged upon arrival, you have the right to refuse the order. Please contact us to report damages and obtain a return authorization number.